Displaying items by tag: Connection

Have you ever suggested an idea that didn’t land, only to have it suggested and heartily taken up by someone else a little while later? Ideas based on Michael Grinder’s Professional Development Model explain this.

Timing and permission are key micro-skills of communication which are often missing in organisations. They are valid in many aspects of communication eg feedback or contributing in meetings.

Great communication depends on two simple skills:

• context, which attunes a leader to the same frequency as his or her audience
• delivery, which allows a leader to phrase messages in a language the audience can understand.

- John Maxwell, leadership specialist; author